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Improve Your Customer’s Experience With Experience Mapping

A unique process to identify customer pain points, so you can know where to focus your design and marketing efforts.

Lesson 2.19 - User Experience: The Beginner's Guide | Interaction Design Foundation

Usability Checklist / Catch common usability problems before user testing - Some heuristics to keep in mind and validate if they apply for each project

A great pin from our #goole+ friend.  This info graphic speaks about why customers do not like you?  #crm #smm #solvoguru

Total: 57 499 27 642 key to any business success is building trust and establishing strong relationships with customers as those are the main factors that contribute to customer loyalty and generate more …

Temkin's 6 CX Laws.jpg

The 6 Laws of Customer Experience. A great, easy way to improve your customer experience.

Customer Journey/ Experience Map. If you're a user experience professional, listen to The UX Blog Podcast on iTunes.

Customer Journey / Experience Map - The PowerPoint template collection includes definitions, layouts and examples of professional Customer Experience Maps.

Infographic: User Experience Design Process #infographic

User Experience Design process is about getting to know people. The more you know about digital preferences the better you& be able to design for them.

Daily Infographic | A New Infographic Every Day | Data Visualization, Information Design and Infographics | page 4

Daily Infographic | A New Infographic Every Day | Data Visualization, Information Design and Infographics | page 4

The 5 pillars of interaction design. Good interaction design is driven by a human connection. But what drives human connection and how does that translate into a computerized interface?

The 5 Pillars of Interaction Design

Rail Europe Experience Map, labelled on the right with the five dimensions suggested by Adaptive Path’s Chris Risdon

5 KPI's clave para comercio electrónico #infografia #infographic #ecommerce

5 KPI’s clave para comercio electrónico #infografia #infographic #ecommerce

12 KPI's vitales en Comercio Electrónico - Love a good success story? Learn how I went from zero to 1 million in sales in 5 months with an e-commerce stor

9 Most Important Features for Mobile Sites

9 Most Important Features for Mobile Sites

Web Build Websites That Look Good And Perform Better. CRO and User Experience. We Love A Challenge. Peace of Mind. Attention to Detail.