Prince William, Duke of Cambridge and Catherine, Duchess of Cambridge look at damaged tridents from the base of the North Tower during a visit the National September 11 Memorial & Museum on December 09, 2014 in New York City.
"I found her to be remarkable. She really does have genuine, spontaneous warmth about her. I also found her to be very perceptive … She was interested and had interesting things to say. But the main thing I would say about her is … She is someone who makes you feel very relaxed."