Super fast delivery, great packaging, and the hair is so nice!! I was skeptical to buy hair off of Amazon and I usually pay soooo much more for hair. But I tried it and had it installed and I love it! I doubled every track and it is nice and full. I got the 10/12/14 combination. It didn't have that funny smell when you first but hair. They even gave a free set of lashes which was very nice of them. Even the box that it came in is cute.