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Serenity Spa customer reviews

We value our customers feedback, and publish testimonials through our social channels. Want to leave a review? Please do so on TripAdvisor!
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Serenity Spa Kenya
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SPA
Nairobi
"Best spa in Nairobi, hands down. Amazing customer service, always on time, and beautiful ambiance. I love it there. And, during COVID, you can do pedicures in the garden, which feels safe and nice! Everyone wore masks the entire time, which I appreciated too!" - Thank you so much for your amazing feedback on TripAdvisor Rachel, we're very happy you enjoy your Serenity time 🥰🌺 Always On Time, Best Spa, Outdoor Furniture Sets, Outdoor Decor, Pedicures, Nairobi, Trip Advisor, Serenity, Customer Service
Always On Time
Best Spa
Outdoor Furniture Sets
Outdoor Decor
Pedicures
Nairobi
Trip Advisor
Serenity
Customer Service
Best Spa Nairobi
"Best spa in Nairobi, hands down. Amazing customer service, always on time, and beautiful ambiance. I love it there. And, during COVID, you can do pedicures in the garden, which feels safe and nice! Everyone wore masks the entire time, which I appreciated too!" - Thank you so much for your amazing feedback on TripAdvisor Rachel, we're very happy you enjoy your Serenity time 🥰🌺
Serenity Spa Kenya
Serenity Spa Kenya
Serenity Spa customer reviews
“I had the pleasure to have a treatment here this year with all the craziness. I was reassured by their measures of care and precautions with the pandemic ongoing. The online/phone booking is easy and painless. The place is quiet and I was happy not to hear the traffic or city bustling because its location was great. I got amazing service cannot fault anything. Did the Get Up and Glow package which was a birthday present and it was the epitome of decadent and delicious pampering." Mani Pedi, Manicure, Nails, Treat Yourself, Make It Yourself, Online Phone, Cnd Shellac, Painless
Mani Pedi
Manicure
Nails
Treat Yourself
Make It Yourself
Online Phone
Cnd Shellac
Painless
Customer Feedback (during Covid-19)
“I had the pleasure to have a treatment here this year with all the craziness. I was reassured by their measures of care and precautions with the pandemic ongoing. The online/phone booking is easy and painless. The place is quiet and I was happy not to hear the traffic or city bustling because its location was great. I got amazing service cannot fault anything. Did the Get Up and Glow package which was a birthday present and it was the epitome of decadent and delicious pampering."
Serenity Spa Kenya
Serenity Spa Kenya
Serenity Spa customer reviews
“Visited Serenity Spa - Gigiri for the first time for the FRESH & FEEL GOOD package. The Spa is very delightful, clean and tranquil. I was highly impressed by the top notch customer service the staff have. LENOX (receptionist) has exceptional customer service. LIZ (therapist) She was excellent and very friendly and engaging. I loved her service and the advice she gave me. She was very helpful. Definitely coming back.” Thank you so much for the amazing feedback on TripAdvisor, Esther 😍😍🌺 Customer Review, Receptionist, Lenox, Esther, The Fresh, Therapist, Notch, Tranquility
Customer Review
Receptionist
Lenox
Esther
The Fresh
Therapist
Notch
Tranquility
Customer Review
“Visited Serenity Spa - Gigiri for the first time for the FRESH & FEEL GOOD package. The Spa is very delightful, clean and tranquil. I was highly impressed by the top notch customer service the staff have. LENOX (receptionist) has exceptional customer service. LIZ (therapist) She was excellent and very friendly and engaging. I loved her service and the advice she gave me. She was very helpful. Definitely coming back.” Thank you so much for the amazing feedback on TripAdvisor, Esther 😍😍🌺
Serenity Spa Kenya
Serenity Spa Kenya
Serenity Spa customer reviews
Let us know what you think! 👩🏾‍🦱💬 We truly value your feedback so we can continue to improve - and make your experience at Serenity Spas better and better 🥰 We've added a feedback form to our website - do you have a minute to fill it in? 😉💜 #serenityspakenya #nairobi #kenya Massage Treatment, Treatment Rooms, Spa Manicure, Pedicure, Detox Wrap, Happy Ending Massage, Rest And Relaxation, Free Things To Do, Customer Feedback
Massage Treatment
Treatment Rooms
Spa Manicure
Pedicure
Detox Wrap
Happy Ending Massage
Rest And Relaxation
Free Things To Do
Customer Feedback
Customer feedback ⭐️
Let us know what you think! 👩🏾‍🦱💬 We truly value your feedback so we can continue to improve - and make your experience at Serenity Spas better and better 🥰 We've added a feedback form to our website - do you have a minute to fill it in? 😉💜 #serenityspakenya #nairobi #kenya
Serenity Spa Kenya
Serenity Spa Kenya
Serenity Spa customer reviews
"It was my first experience here, and I was very pleasantly surprised. The booking was efficient, one phone call, and I was well received and efficiently taken in. (...) I would definitely come back to sample more treatments, already looking forward to the Reflexology!" - Thank you, we love receiving feedback from our clients! 🥰 Head to our TripAdvisor page to leave your own review 🌺 https://bit.ly/38Om8Gs . . #serenityspakenya #thankyou #kenya Holistic Massage, Blow Hair, Shaker Heights, Spa Rooms, Stone Massage, Phone Call, Reflexology, Spa Treatments
Holistic Massage
Blow Hair
Shaker Heights
Spa Rooms
Stone Massage
Phone Call
Reflexology
Spa Treatments
Serenity Spa Customer review
"It was my first experience here, and I was very pleasantly surprised. The booking was efficient, one phone call, and I was well received and efficiently taken in. (...) I would definitely come back to sample more treatments, already looking forward to the Reflexology!" - Thank you, we love receiving feedback from our clients! 🥰 Head to our TripAdvisor page to leave your own review 🌺 https://bit.ly/38Om8Gs . . #serenityspakenya #thankyou #kenya
Serenity Spa Kenya
Serenity Spa Kenya
Serenity Spa customer reviews
Salt Of The Earth, Girl Day, Delicious Healthy, Resort Spa, I Am Awesome, Customer
Salt Of The Earth
Girl Day
Delicious Healthy
Resort Spa
I Am Awesome
Customer
Serenity favourites 🤩
Serenity Spa Kenya
Serenity Spa Kenya
Serenity Spa customer reviews
“I have always loved going to the spa and Serenity Spa in Gigiri is one of the best in my opinion! The atmosphere is great and the staff is very professional. I specifically recommend Fereshina who gives the best facials and massages!” Thank you so much, Noëmi, for your amazing feedback 🌺 It makes us very happy to hear how much you enjoy our Spa 🥰 . . . #serenityspakenya #nairobi #kenya #spa Facials, Kenya, Floating Nightstand, Opinion, Feedback, Atmosphere
Facials
Kenya
Floating Nightstand
Opinion
Feedback
Atmosphere
Customer testimonials
“I have always loved going to the spa and Serenity Spa in Gigiri is one of the best in my opinion! The atmosphere is great and the staff is very professional. I specifically recommend Fereshina who gives the best facials and massages!” Thank you so much, Noëmi, for your amazing feedback 🌺 It makes us very happy to hear how much you enjoy our Spa 🥰 . . . #serenityspakenya #nairobi #kenya #spa
Serenity Spa Kenya
Serenity Spa Kenya
Serenity Spa customer reviews
We'd like to thank you, our amazing clients, for all your support and loyalty while we navigate the current new realities at our Spas 💜😷 Thank you for doing your part in fulfilling the current safety procedures. We always welcome constructive feedback and are here for you if you have any questions or concerns. We're all in this together! 💙 . . . #serenityspakenya #nairobi #thankyou Safety Procedures, Spas, Loyalty, Thank You, Clients
Safety Procedures
Spas
Loyalty
Thank You
Clients
Thank you to our clients 🙏❤️
We'd like to thank you, our amazing clients, for all your support and loyalty while we navigate the current new realities at our Spas 💜😷 Thank you for doing your part in fulfilling the current safety procedures. We always welcome constructive feedback and are here for you if you have any questions or concerns. We're all in this together! 💙 . . . #serenityspakenya #nairobi #thankyou
Serenity Spa Kenya
Serenity Spa Kenya
Serenity Spa customer reviews
Have you recently enjoyed a treatment at Serenity Spa? 🌺 Let others know about your experience on TripAdvisor 🌍🌷 #serenityspakenya #nairobispa #nairobi #spa #wellnessspa #luxuryspa #tripadvisorkenya #tripadvisor #review #massage #metime #254 Shoulder Massage, Spa Offers, Wellness Spa, Luxury Spa, Coffee Shop
Shoulder Massage
Spa Offers
Wellness Spa
Luxury Spa
Coffee Shop
Top Spa TripAdvisor ratings ⭐️⭐️⭐️⭐️⭐️
Have you recently enjoyed a treatment at Serenity Spa? 🌺 Let others know about your experience on TripAdvisor 🌍🌷 #serenityspakenya #nairobispa #nairobi #spa #wellnessspa #luxuryspa #tripadvisorkenya #tripadvisor #review #massage #metime #254
Serenity Spa Kenya
Serenity Spa Kenya
Serenity Spa customer reviews
"I visited Serenity Spa for a detox wrap and massage treatment followed by the Serenity Spa manicure and pedicure and was very satisfied!🌷(...) 💅 The spa has comfortable treatment rooms and a lovely garden to relax in afterwards if you choose. I recommend this spa for a nice break, rest and relaxation with exceptional standards."
Recommended for rest & relaxation
"I visited Serenity Spa for a detox wrap and massage treatment followed by the Serenity Spa manicure and pedicure and was very satisfied!🌷(...) 💅 The spa has comfortable treatment rooms and a lovely garden to relax in afterwards if you choose. I recommend this spa for a nice break, rest and relaxation with exceptional standards."
Serenity Spa Kenya
Serenity Spa Kenya
Serenity Spa customer reviews
"Serenity Spa completely turns my life around. I arrive overwhelmingly stressed, tense and anxious and receive glorious tender loving care from professional kind and thoughtful people and leave totally relaxed and ready to take on anything. Thank you, Team Serenity." 🧡 When we receive feedback like this, we know we have achieved what we set out to do. Thank you! 🌺 For more reviews about the Serenity experience, visit our TripAdvisor profiles. Wellness Center, Good Massage, Spa Day, Unwind, Anxious
Wellness Center
Good Massage
Spa Day
Unwind
Anxious
"Relaxed & ready to take on anything"
"Serenity Spa completely turns my life around. I arrive overwhelmingly stressed, tense and anxious and receive glorious tender loving care from professional kind and thoughtful people and leave totally relaxed and ready to take on anything. Thank you, Team Serenity." 🧡 When we receive feedback like this, we know we have achieved what we set out to do. Thank you! 🌺 For more reviews about the Serenity experience, visit our TripAdvisor profiles.
Serenity Spa Kenya
Serenity Spa Kenya
Serenity Spa customer reviews
"Amazing! Moving from Jozi, I needed to find an 'in the city getaway' and I absolutely love this spa! The staff is professional, understanding and friendly. The place smells great too :) Tip: Fred from the coffee shop makes the best Mochas and sandwiches." - Karibu Kenya and thank you for this fantastic review 🌺 Visit our TripAdvisor page for more reviews or to write one yourself!
Nairobi's "in the city getaway"
"Amazing! Moving from Jozi, I needed to find an 'in the city getaway' and I absolutely love this spa! The staff is professional, understanding and friendly. The place smells great too :) Tip: Fred from the coffee shop makes the best Mochas and sandwiches." - Karibu Kenya and thank you for this fantastic review 🌺 Visit our TripAdvisor page for more reviews or to write one yourself!
Serenity Spa Kenya
Serenity Spa Kenya
Serenity Spa customer reviews
Have you recently enjoyed a treatment at Serenity Spa? We'd love to hear from you! Leave your feedback on TripAdvisor 🌼 Ponte Vedra Beach, Phnom Penh
Ponte Vedra Beach
Phnom Penh
Rate us on TripAdvisor!
Have you recently enjoyed a treatment at Serenity Spa? We'd love to hear from you! Leave your feedback on TripAdvisor 🌼
Serenity Spa Kenya
Serenity Spa Kenya
Serenity Spa customer reviews
"The experience was amazing to say the least. Had a relaxing time with my 3 friends. The staff were very professional and the spa treatment was exceptional. The facility was very clean and welcoming. I would recommend it to anyone who needs some therapeutic time." - we love hearing from our loyal and happy clients 🌺 Thank you for taking the time and sharing your experience. More on our TripAdvisor page. 💫 S Spa, Feeling Happy, How Are You Feeling, Spa Lovers, Pamper Days, Happy International Women's Day, Face Massage
S Spa
Feeling Happy
How Are You Feeling
Spa Lovers
Pamper Days
Happy International Women's Day
Face Massage
Therapeutic time in Nairobi
"The experience was amazing to say the least. Had a relaxing time with my 3 friends. The staff were very professional and the spa treatment was exceptional. The facility was very clean and welcoming. I would recommend it to anyone who needs some therapeutic time." - we love hearing from our loyal and happy clients 🌺 Thank you for taking the time and sharing your experience. More on our TripAdvisor page. 💫
Serenity Spa Kenya
Serenity Spa Kenya
Serenity Spa customer reviews
Serenity Spa on Instagram: “"I enjoyed my tissue massage by Evelyne, she is a great professional. The warm welcome by Claire was amazing, great customer service. The…” Public Holidays, One With Nature, Lush Garden
Public Holidays
One With Nature
Lush Garden
Serenity Spa on Instagram: “"I enjoyed my tissue massage by Evelyne, she is a great professional. The warm welcome by Claire was amazing, great customer service. The…”